Right to cancel

RIGHT TO CANCEL

Last updated: September 20, 2026

This Right to Cancel Policy applies to purchases made through https://linguacoffee.com/ and is provided by LINGUACOFFEE LLC.

1. Cancellation Requests

You may request to cancel an order or service by contacting us at:

info@linguacoffee.com

Please include your name, email address, order number (if applicable), and a clear statement that you wish to cancel your order or service.

We will confirm receipt of your cancellation request by email.

2. Products and Physical Goods

If you purchase physical goods, your right to cancel, return, or receive a refund will be subject to the return and cancellation rights provided by applicable law and any specific return conditions disclosed to you at the time of purchase.

Where applicable law grants you a mandatory cancellation period, you may exercise that right within the legally required period.

3. Digital Products and Services

Some products and services offered through the Website are digital, customized, personalized, prepared specifically for the customer, or begin immediately after purchase.

Where permitted by applicable law, the right to cancel may be limited or may cease once:

(a) the digital content has been supplied or made accessible;
(b) performance of the service has begun with your request or consent;
(c) a customized or personalized service has already commenced; or
(d) work has been substantially or fully completed.

Any mandatory cancellation or refund rights provided by applicable consumer law will remain unaffected.

4. Services Already Started

If you request that a service begin before the end of any statutory cancellation period available to you, and the law permits us to begin providing the service during that period, you may be responsible for the portion of the service already performed before your cancellation request.

If the service has been fully performed with your prior request or consent, your right to cancel may no longer apply where permitted by law.

5. Refunds

Where a cancellation qualifies for a refund, we will process the refund using the original payment method unless otherwise agreed.

Refund processing times may vary depending on the payment provider, bank, card issuer, and applicable law.

We will not withhold or restrict any refund that you are legally entitled to receive under applicable consumer protection law.

6. Customized and Personalized Orders

Products or services that are made, designed, prepared, configured, or customized specifically according to your requirements may not be cancellable or refundable once work has commenced, except where cancellation or refund rights are required by applicable law.

This may include, where applicable, customized design work, visual identity services, interior design work, feasibility or cost studies prepared using customer-specific information, and other personalized professional services.

7. Mandatory Consumer Rights

Nothing in this policy excludes, restricts, or limits any consumer rights that cannot legally be excluded, restricted, or waived under the laws applicable to you.

If the laws of your country or place of residence provide you with additional mandatory cancellation or refund rights, those rights will continue to apply.

8. Contact Us

For cancellation or refund requests, please contact:

LINGUACOFFEE LLC
Montana Limited Liability Company
Montana Filing Number: C1676208

Website:
https://linguacoffee.com/

Email:
info@linguacoffee.com